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INTERNET SPACE
Shift to mobile hits tech giants' bottom line
by Staff Writers
Washington (AFP) July 27, 2013


Mobile chip giant sees smartphone surprises ahead
San Francisco, California (AFP) July 26, 2013 - Leading mobile phone chip maker Qualcomm said Thursday that the next generation of smartphones will take another stride forward as the company reported robust quarterly earnings.

"We still think the next smartphone is going to surprise you with the things it can do," Qualcomm director of CPU product management Travis Lanier told AFP. "There is a way to go in innovation."

Demand for Snapdragon chips, which combine computer processing and graphics capabilities in a compact platform for powering mobile devices, helped the California company make a profit of $1.58 billion on revenue of $6.52 billion in the quarter that ended on June 30.

"We delivered another strong quarter as our Qualcomm Snapdragon solutions were prominent in a broad set of flagship smartphones, and 3G/4G device average selling prices were stronger than expected," said Qualcomm chief executive Paul Jacobs.

"We see expanding opportunities for growth of 3G/4G devices around the globe, driven by the strong pace of innovation in the industry."

Profit was up 21 percent from the same quarter last year, while revenue increased 35 percent.

The "system-on-a-chip" design of Snapdragon allows for smartphones or tablets to be designed with features such as playback of ultra high-definition video or surround-sound in headsets plugged into devices.

More than a thousand products are shipping with Snapdragon chips, and hundreds more are in the pipeline, according to Qualcomm executives.

The chips are also being built into coming tablets, including the Nexus 7 unveiled by Google on Wednesday.

Rather than the mobile gadget market slowing as it matures, Qualcomm executives saw it as accelerating.

"There are still plenty of people who don't have a smartphone," Lanier said.

"There is a lot more growth to be seen; and I expect tablets to take off."

A 'Quantified Self' movement driven by wearable computers such as wristbands or pendants with sensors that relay information to increasingly sophisticated smartphones or tablets is weaving the devices even deeper into lives.

"We call it the digital sixth sense," Qualcomm marketing executive Tim McDonough.

"The smartphone is shifting to something that is always paying attention to what is going on around you; a device going from passive to sentient."

McDonough predicted that new mobile devices with innovative capabilities will hit the market in coming months as manufacturers get products in place for the year-end holiday shopping season.

"People are going to do things that we never would have thought or, and we love that," McDonough said of mobile device innovators.

With the shift to mobile Internet gaining pace, some of the big tech firms are adapting and others are not.

The latest earnings from the sector show that mobile is hitting the bottom line, either in positive or negative ways, at giants like Facebook, Microsoft, Google, Amazon and Apple.

Facebook's quarterly report this week showed how the world's biggest social network profited from that shift, as it delivered earnings of $331 million and drew 41 percent of its ad revenues from mobile.

Shares jumped 30 percent after the earnings, helping Facebook approach its price after its public offering in May 2012.

Analyst Jordan Rohan at Stifel Nicolaus said that based on Facebook's ability to leverage mobile users, "this is the type of quarter that makes an investor step back to re-evaluate his or her opinion of a company."

For Microsoft, it was a different story, as the shift to mobile devices hurt its core Windows franchise, and the Surface tablet hit the market with a thud, forcing an "inventory adjustment" writedown of $900 million, limiting profits to $4.97 billion.

Microsoft shares slid more than 11 percent after the news, which fueled concerns about its future in a post-PC world, despite its Windows 8 operating system designed for a range of devices.

The research firm Trefis said Microsoft "faces headwinds" in the tablet market, which is growing rapidly while PC sales are slipping.

"Since the competitive tablet industry has already established products such as Apple's iPad and Google's Android tablets, Windows 8 faces strong headwinds as it tries to increase market penetration," the firm said in a note.

Gerry Purdy, analyst with the research firm MobileTrax, said companies need to start thinking about mobile first, and that Facebook successfully did so.

"Mobile is becoming the center of the information technology world," he said.

"Many companies launch with mobile and then figure out Web and desktop. Mobile is a lead rather than a follower."

He added that Microsoft has not produced the best user experience in its tablets or in Windows-power phones.

"Microsoft has a long way to go to be a successful player in the pure mobile sector," Purdy said.

Google delivered mixed results for the past quarter, taking a loss from the Motorola handset unit it acquired last year and seeing slower growth from its mobile ads.

"We currently estimate that mobile search ads contribute approximately 32 percent to the firm's value," Trefis said.

But Google -- which saw its profits rise modestly to $3.23 billion -- gets less on a "cost-per-click" basis, according to analysts.

Google shares took a modest hit as analysts questioned whether it can maintain growth.

"Google remains among the most innovative tech concerns, and the best digital advertising tool in our view, however Google's earnings have yet to materially expand beyond search," said Daniel Ernst at Hudson Square Research.

Amazon's shares recovered from initial weakness after the online retail giant reported a surprise loss of $7 million, when most observers were expecting a modest profit.

The results showed Amazon investing heavily in marketing, technology and content as it seeks to expand its footprint and digital content offerings while promoting its Kindle line of tablets.

Daniel Kurnos, analyst at the research firm Benchmark, said Amazon's big investments are cutting into short-term profits but positioning the company for global growth with more digital content like ebooks and television shows.

"Amazon is still in the very early stages of international development," he said.

The results "highlighted what we view as the inherent leverage in the model as the sales mix also shifts away from physical and into digital content," he said.

"Amazon has also been quietly building out its digital library of ebooks, TV shows and movies, and boasts content agreements with all of the major networks and studios across its three distribution platforms.

"The launch of a refreshed Kindle lineup internationally should also help leverage the mobile app platform."

Meanwhile Apple, which is the pre-eminent mobile company with its iPhones, iPads and iTunes, managed to beat Wall Street estimates with a profit of $6.9 billion thanks to strong smartphone sales.

But many analysts look to the future and wonder whether its pace of innovation will keep it ahead of rising competitors.

The California giant has been losing market share in smartphones and tablets, which threatens its ecosystem.

Nicholas Landell-Mills at Indigo Equity Research said he remains pessimistic about Apple.

"Its products are no longer cutting edge," he said. "It has failed to introduce sufficiently innovative product updates and services frequently enough (or) expand its limited product range."

He added that the "competition has caught up and product fatigue is setting, pressuring growth and margins.

"Apple is making similar errors to those previously made by Nokia and Motorola, including hubris."

But Ramon Llamas at the research firm IDC said he is "pretty patient" about Apple, and is waiting to see the "amazing new products" promised by chief Tim Cook, which could include wearable electronic devices.

"Maybe they will come out with a new product category, and raise profitability," he said.

Apple China supplier imposes overtime, hires minors: group
Beijing (AFP) July 29, 2013 - Three Chinese factories making Apple products impose excessive overtime and employ minors, a US-based advocacy group said Monday, in the latest allegations of labour violations against the US tech giant's suppliers.

The iPhone and iPad maker has faced pressure to better oversee often-poor manufacturing conditions in China since 13 workers for one of its suppliers committed suicide in 2010.

US-based China Labor Watch said in a report that three plants run by Pegatron Group violated standards set by Apple.

Apple's website says that these include no underage labour, overtime to be voluntary, and a maximum 60-hour workweek.

China Labor Watch said the 70,000 employees at the three Pegatron sites averaged 66, 67 and 69 hours per week, and that "many workers" were under 18, some of them interns from vocational schools.

Overtime was mandatory during busy periods, it said, adding that employees at one site who refused to work extra hours once would lose the chance to do so for the rest of the month.

The report also described crowded dormitory rooms housing up to 12 people, insufficient fire escape routes and fines for behaviour such as "failing to tuck in one's chair after eating" and "absence from unpaid meetings".

It also said managers screened out job applicants who were pregnant or older than 35, and rushed through safety training.

Apple said in a statement it had audited Pegatron facilities 15 times since 2007 and found last month that their workweek averaged 46 hours.

It said it had acted on previous complaints raised by China Labor Watch and would "immediately" investigate claims in the latest report "that are new to us".

"We are proud of the work we do with our suppliers to uncover problems and improve conditions for workers," it said.

"Apple is committed to providing safe and fair working conditions throughout our supply chain."

The company, which relies primarily on about 200 suppliers, came under the spotlight after a spate of incidents among workers for the Taiwan-owned firm Foxconn, one of its major manufacturers.

A strike last October at a Foxconn plant making iPhone5 parts involved up to 4,000 employees, who were forced to work through a national holiday.

After at least 13 employees apparently took their lives in 2010 -- not all at plants making Apple products -- Foxconn pledged to improve working conditions and raise salaries.

China Labor Watch said it sent undercover investigators to the three Pegatron factories and conducted nearly 200 worker interviews between March and July this year.

Pegatron, a Taiwanese company, could not immediately be reached for comment.

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