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Apple challenged to show iPhone star shines
By Glenn CHAPMAN
San Francisco (AFP) Feb 1, 2018

Apple questioned by US agencies about slowing iPhones
San Francisco (AFP) Jan 31, 2018 - Apple on Wednesday confirmed it is fielding questions from US agencies about its move to slow down older iPhones as batteries weaken.

"We have received questions from some government agencies and we are responding to them," Apple said in an email response to an AFP query.

The reply came as comment regarding a Bloomberg report that the US Department of Justice and the Securities and Exchange Commission are investigating whether Apple broke the law by failing to disclose a software update that made older iPhone models function slower.

It was said to be too early in the probe to speculate regarding the potential for Apple to be accused of wrongdoing.

Critics have accused Apple of nudging iPhone users to upgrade to newer models by letting them think it was the handsets that needed replacing, rather than just the battery.

Apple faces lawsuits in the United States and Russia over the matter.

"We have never -- and would never -- do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades," the California-base technology colossus said.

The DOJ declined to comment, and the SEC did not reply to an AFP inquiries.

Apple admitted late last year that it intentionally slowed down older models of its iPhones over time.

The company said this was to extend the performance of the phone, which uses less power when running at slower speeds, and was to prevent unexpected shutdowns due to a low battery charge.

It plans to release a software update later this year that will let people turn off the iPhone-slowing feature. The update will also alert users to when batteries need replacing.

In late December the company issued an apology for slowing older models and said it would discount replacement batteries for some handsets.

A French investigation into possible "planned obsolescence" or "fraud" by Apple is being led by antitrust and consumer protection specialists in the French economy ministry.

Planned obsolescence is a widely criticized commercial practice in which manufacturers build in the expiry of their products so that consumers will be forced to replace them.

With Apple set to report quarterly results Thursday investors and others are cautiously watching to see whether its newest iPhone will help fuel momentum for the world's most valuable company.

Despite Apple's spectacular trajectory in the decade since the introduction of the iPhone, the California technology titan is facing challenges on whether it can continue growth.

Apple's image meanwhile has been bruised by revelations that the company updated its mobile software to slow the performance of old iPhones as batteries weaken from age.

Apple share price has eroded in recent weeks on speculation that sales of its flagship iPhone X have been far less than expected.

The company is staking much of its future on the redesigned iPhone X -- the 10th anniversary edition of the iconic handset -- introduced last year.

Although Apple does not normally break down sales by individual models, some analysts have expressed concern that the newest and most expensive iPhone is a laggard, while others say Apple has delivered on its promise with a fuller range of handsets.

Kantar Worldpanel ComTech data released on Tuesday indicated that Apple's flagship iPhone X in December was among the top three best-selling devices across Europe, Australia, Japan, "urban China," and the US.

"The full results for the last quarter of the year show that Apple's decision to release three new handsets over a staggered period, including the ultra high-end iPhone X, has been a sound one," said KWC global director Dominic Sunnebo.

"Given that in December iPhone X made it into the top three best-selling devices across all key regions, particularly in urban China where it was the top selling model, the pricing strategy seems to have been vindicated."

- Post-smartphone world? -

Some analysts say Apple needs to think beyond the smartphone if it is looking to secure its future.

"We're rapidly approaching the era of smartphone market maturation, and quite possibly, the end of smartphone market growth," said chief analyst Bob O'Donnell of Technalysis Research.

And, while smartphones remain popular, voice-commanded machines, wearable computing, augmented-reality glasses and other innovations could make handsets seem like 'old technology' in the not too distant future, the analyst reasoned

"Challenges for the iPhone X and other high-end smartphones go well beyond just the appearance (or not) of a replacement 'super cycle,'" O'Donnell said in a blog post.

Smartphone upgrade rates are at record low levels and do not appear poised to rebound in the current quarter, according to BTIG analyst Walter Piecyk.

"The sustained lengthening of the replacement cycle appears driven simply by customer choice to hold onto their phone longer," Piecyk said in a note.

- Dipping into cash hoard -

Apple is in a unique position following a major tax overhaul which has prompted the company to reveal plans to bring back most of its $269 billion in profits held overseas, providing funds to pay dividends, buy back shares, invest in research, or make acquisitions.

Rumors being floated included the notion that Apple might want to buy streaming television giant Netflix to beef content in its services business.

Netflix's value based on its share price is more than $88 billion, an amount of cash Apple could afford given its overseas cash, according to Swarup Gupta of Zacks Investment Research.

"Such a buyout would also add to Apple's services muscle," Gupta said.

While there appear to be threats to Apple share price this year, there also appear to be an array of opportunities, according to Gupta.

Apple has touted the growth of its services business, revenue from which rose 34 percent last year to almost $8.5 billion, according to Zacks.

Apple could also start making money from sales of voice-commanded HomePod speakers infused with Siri virtual assistant software. HomePod will make a belated debut this year, taking on Amazon Echo and Google Home devices

Gupta noted that the controversy over slowing of older iPhones "has dented the reputation" of the brand.

"But given the nature of Apple's fan following, it could easily be forgotten in the months to come unless another major slip up happens on the company's part," he said.


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Walmart, Rakuten unveil alliance on e-books, groceries
Washington (AFP) Jan 26, 2018
US retail giant Walmart and Japanese internet titan Rakuten unveiled a strategic partnership which will include collaboration on digital books in the United States and grocery delivery in Japan. The two firms will launch a new online grocery delivery service in Japan later this year, and have agreed to a retail alliance making Walmart a key partner on e-books and audiobooks using the Rakuten format Kobo, according to a statement late Thursday. The deal comes amid a growing international presence ... read more

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